Skip to main content

I can't watch rewarded ads

If you are experiencing problems with watching rewarded ads:
For IOS:
  • Go to Settings
  • Select “Privacy”
  • Select “Apple Advertising” (at the bottom of the Settings screen)
  • Turn on “Personalized Ads” (if it is already on, turn it off and on again to clear cache)
For Android:
  • Go to the "Settings" menu on your device. 
  • Tap "Storage".
  • Tap "Internal Storage" under Device Storage.
  • Tap "Cached data"
  • Tap "OK" when a dialog box appears asking if you're sure you want to clear all app cache.
NOTE: Clearing app cache will not delete app data like account information. App data, like account information, can be deleted from the same menu - proceed with caution if you decide to do so.
 
Was this article helpful?
38 out of 490 found this helpful