FAQ
Frequently asked questions are here
Community
Payment Related
Account Related
- I am not visible in the chat, what should I do?
- How to delete Dungeon Crusher account?
- I’ve been banned, and the support team isn’t responding! What should I do?
- My friend's account was blocked, what should I do?
- Game crashes / won't load
- Where's my game maintenance gift from Abe?
Gameplay
- I sacrificed a hero on the Altar. He didn’t return, what should I do?
- Unlucky or unhappy with item drops or drop rate (Arbiter, Judge, runes & etc)
- Game asks to update but I see no updates in the app store.
- I’m stuck with no gold / can't kill a monster!
- Lost items sent in mail
- I made a mistake, please undo my last action(s)
Clans
Dragon Draft
- When will you fix the Dwarven Alliance?
- I didn't receive my Dragon Draft reward after the season ended
- Private room tickets
- Why I'm losing more points than gaining.
- Something is wrong, my opponents are always lucky while I'm not! Where're the balance?
- Why can't I buy Mecharion? Everyone can, but I can't!