Skip to main content
Logo

English (US) Deutsch Русский
Submit a request Sign in
  1. Dungeon Crusher
  2. FAQ

FAQ

Frequently asked questions are here

Community

  • Insults and Bullying

Payment Related

  • I didn't get my purchase!
  • Can I get a refund?
  • Discounts and offers

Account Related

  • I am not visible in the chat, what should I do?
  • How to delete Dungeon Crusher account?
  • I’ve been banned, and the support team isn’t responding! What should I do?
  • My friend's account was blocked, what should I do?
  • Game crashes / won't load
  • Where's my game maintenance gift from Abe?
See all 11 articles

Gameplay

  • I sacrificed a hero on the Altar. He didn’t return, what should I do?
  • Unlucky or unhappy with item drops or drop rate (Arbiter, Judge, runes & etc)
  • Game asks to update but I see no updates in the app store.
  • I’m stuck with no gold / can't kill a monster!
  • Lost items sent in mail
  • I made a mistake, please undo my last action(s)
See all 8 articles

Clans

  • Clan leadership transfer
  • Clan leader gone/inactive
  • I'm leader but I can't leave my clan

Dragon Draft

  • When will you fix the Dwarven Alliance?
  • I didn't receive my Dragon Draft reward after the season ended
  • Private room tickets
  • Why I'm losing more points than gaining.
  • Something is wrong, my opponents are always lucky while I'm not! Where're the balance?
  • Why can't I buy Mecharion? Everyone can, but I can't!

Siege

  • Unlucky or unhappy with item drops or drop rate (Arbiter, Judge, runes & etc)
  • I'm unable to find a hidden boss, where're my Draadors?
Copyright ©2021
Towards Mars Ltd
Terms of Service
Privacy Policy
Type your question here...